WHO Global Learning Laboratory for Quality

WHO Global Learning Laboratory for Quality

Sharing, challenging and sparking Innovation for quality health services

WHO / Atul Loke
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Learning for quality health services

Learning is critical to quality of care. The WHO Global Learning Laboratory (GLL) for Quality aims to understand how to improve quality of care, paying close attention to actions required to achieve desired health service improvement. The GLL uses various mechanisms to encourage learning, linking the experiences, expertise, and wisdom of people around the world on important issues relating to quality health services.

The GLL provides a safe space to share knowledge, experiences and ideas; to challenge ideas and approaches; and to spark new thinking to enhance quality of care.

The GLL is organized around three areas of focus, grounded by learning pods or communities to accelerate learning on quality informed by local action.

 

©WHO / Cédric Vincensini
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First, quality policy and strategy, which enables the consideration of how to drive quality across all levels of the health system through national direction. 

©WHO / Dermot Tatlow
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Second, some specific technical areas – water, sanitation and hygiene, and infection prevention and control; and HIV for example, which have critical linkages to quality of care.

©WHO / Blink Media - Gareth Bentley
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Third, the role of compassion, acknowledging the human interactions that drive quality of care.

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Learning mechanisms

The GLL uses various mechanisms to encourage learning for improved quality health services.

WHO GLL Knowledge Platform

If you are a registered member, click here to connect and engage on the GLL knowledge platform

Publications

Quality of care in fragile, conflict-affected and vulnerable settings: taking action

In fragile, conflict-affected and vulnerable settings, delivery of quality health services faces significant challenges, including disruption of a routine...

Quality health services: a planning guide

The WHO Quality Health Services: a planning guide focuses on actions required at the national, district and facility levels to enhance quality of health...

Handbook for national quality policy and strategy: a practical approach for developing policy and strategy to improve quality of care

The “WHO handbook for national quality policy and strategy” outlines an approach for the development of national policies and strategies to...

Achieving quality universal health coverage through better water, sanitation and hygiene services in health care facilities: A focus on Ethiopia

This document provides a summary of national actions taken to advance WASH in health care facilities within the context of quality universal health coverage....

Achieving quality universal health coverage through better water, sanitation and hygiene services in health care facilities: A focus on Cambodia and Ethiopia

The WHO/UNICEF Global Action Plan for WASH in HCFs recognises that sustained improvements in WASH in Health Care Facilities require integration between...

Events

Contact

Integrated Health Services
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
E-mail: [email protected]